About Cloudsmith

Cloudsmith is a powerful software platform that helps businesses of all sizes manage and protect their software supply chain. It’s a cloud-based service that makes it easy to store, organise, and secure software components, whether they’re open-source or developed in-house. Cloudsmith allows companies to scan their software for security risks, license issues, and malware, while also setting rules on how different components can be used.

With support for over 30 different formats, Cloudsmith works with a wide range of programming languages, containers, and system libraries. It’s designed especially for large organisations, offering advanced security features and tools that help teams monitor and integrate the platform with their existing systems. Many companies use Cloudsmith as part of their software development and delivery process, distributing their own software to customers seamlessly.

We pride ourselves on improving the developer experience and helping our clients secure their software. Created by developers, for developers, our company values openness and collaboration. We enjoy working with great teams and customers, and we’re continuously learning and growing. It’s an exciting time to be a part of Cloudsmith and now is a great time to join us!

About the Role / What you'll be doing

Cloudsmith is looking for a strong Business Operations Administrator with a strong work ethic and positive attitude to join our Operations team. We’re on the hunt for someone to assist the team with accelerating how we service company operations, projects and planning.

While Cloudsmith operates with a remote-first approach, the team associated with the Office of the CEO is based on-site a number of days each week. This role will act as the “owner” of our HQ space in Belfast city centre, the main contact for employees and facilities teams alike, so is primarily office based, with some flexibility.

This role will be a mover and shaker across our Operations function and the individual will gain huge insights into how the secret sauce is made! There are plenty of development opportunities with the role and you'll be a part of a close knit team with lots of support.

Responsibilities include: 

The role of Business Operations Administrator will sit within our Office of the CEO which currently includes the CEO, Chief of Staff, HR, Finance and IT. We’re looking for someone who adds value across our entire organisation.

The role will report to and work closely with our Chief of Staff in sharing the load across many areas of the business and smooth running of the company and it’s hybrid office space.

Office Support

• Arranging logistics such as stationery orders, catering, shipments to and from HQ, or access to the building working alongside the building's facilities team.
• Maintain a high level of order and stock of business essentials in the HQ space.

• Assist staff and contractors with business travel arrangements, including flights, transportation, accommodation and often visas and other logistics.
• Maintain office correspondence, including handling snail mail and ensuring any relevant inbound mail is distributed to the relevant department.
• Assist in organisation of PR, events and staff socials; booking venues, catering, logistics.
• Ad hoc assistance with diary management and meeting/workshop preparation.
• Occasionally act as meet and greet liaison for guests joining the CEO or Senior team at Cloudsmith HQ, and maintain Visitors Record for audit purposes.

• Providing support to the IT Manager in relation to administrative tasks such as; accepting deliveries at HQ, shipping hardware to incoming employees and processing postage with direction from the team. 
• Assist with the logistics falling out of the IT support function and be the right hand on-site person for troubleshooting, with the IT Managers direction.
• Other short term project work or admin duties as required across HR, Finance and IT operations including but not limited to services such as; data input, assistance with expenses, market research.
• Contribute to both team and wider business projects and opportunities, providing valuable insight for operational effectiveness.
• Assist with maintenance of electronic file records, ensuring documentation and processes are up to date.
• An element of this role is also to embody the hybrid culture and assist the Chief of Staff in ensuring that the Cloudsmith HQ space is welcoming, positive and productive.

Who Should Apply / What skills & Experience you need

• Highly organised and pro-active with strong time management.
  
• Familiarity with working in a hybrid asynchronous environment and thrive in it.
  
• Self-motivated and enthusiastic with strong communication skills.
  
• Strong IT skills across Google and Microsoft + confidence working on Mac device.
  
• Emphasis on attention to detail and accuracy.
  
• A flexible and positive approach with regard to multitasking.
  
• Extremely versatile, dedicated to efficient productivity. Someone prepared to take on important tasks and responsibilities, or running an errand to the bank or post office if needs be.
  
• Eagerness to learn and be unafraid to admit what you don’t know - the only stupid question is the one that isn't asked. We don't expect you to always know, just to always be willing to learn!
  
• Discreet & Trustworthy.
  
• You must be based in Northern Ireland, with access to transport to a Belfast city centre office address, and have the right to work independently without requiring sponsorship.
  

Experience & Things that are bonuses

• Experience of having worked in a start-up environment.
• Experience of hybrid working practice.
• Excellent customer service, you'll quite often be the face of the office for staff and visitors.
• Hands-on, willing to get stuck in with a level of confidence.
• Adaptable to work across several departments with varying needs.
• Detail-oriented but fast to execute.
• Positive attitude - you’ll be every Cloudsmither’s favourite person representing HQ!

In short you are:

1. Smart! 💡
   
2. Gets Things Done! 💥
   
3. An Awesome Human Being! 😎
   
   

Benefits:

• Competitive Salary and Equity Package
• Comprehensive Health, Dental, and Vision Insurance
• Generous Annual Leave and Flexible Working Policies
• Professional Development Budget for Conferences and Training
• Dynamic, Innovative, and Supportive Work Environment

Health and Wellness

Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer parental leave and health benefits that can cover you and your dependents up to 100%. We also offer flexible family-friendly working policies.

Personal Growth

You will have an enormous scope to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us.

Hybrid Work

Cloudsmith is based in Belfast, and we use out HQ regularly for activities like bi-weekly development review sessions and operations team in-office days. We also hold all-hands offsites in Belfast a few times per year, with guest speakers and team activities. On a day-to-day basis, most Cloudsmithers work remotely, so we really rely on our online collaboration tools! 

About Equal Opportunity

We’re an equal opportunities employer who is proud to nurture a workplace that welcomes applications from individuals of all races, genders, and ethnic groups and we do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce.